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If the steps above haven't worked, then you may need to unlink, set up, or reinstall OneDrive.

(Use Spotlight to search for OneDrive and open it.)

Once the file path is shortened, start OneDrive again.

An example of a file path: /Users/username/Desktop/Pictures/2017/Family

Make sure the entire file path, including the file name, contains fewer than 400 characters.

If you see an error message such as "This file is too big to upload" or "Reduce the size of this file to upload to.", Control-click it or tap it using two fingers, then choose Compress from the shortcut menu.

Make sure that none of the files you want to sync are larger than 50GB if you are signed in to a Microsoft account, or 15GB if you are signed in to a work or school account.

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You can choose which folders to include in Sync in the OneDrive General settings tab.Īlthough the only restricted filename character in macOS is : (colon), please be aware of the full list of Invalid file names and file types in OneDrive, OneDrive for Business, and SharePoint. If you have other files in your OneDrive online that you haven't synced, you won't see those files.If you didn't do this when you set up OneDrive, you can do it in Preferences. When you first set up OneDrive, click Choose folders to sync.Make sure you're syncing the right folders.

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You can also download less by choosing which OneDrive folders to sync to your computer (see below).

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If you don't have enough space on your computer, you can free up disk space by moving or deleting files. Look to see the largest files on your OneDrive.

If you don't have enough space on your OneDrive, you can buy more storage, or delete some files and folders.

If you don't have enough space on your OneDrive or your computer, you will have to move or delete some files, or reduce the number of files and folders.

Check and compare the size of your OneDrive storage to the available disk space on your computer.

This means your files won’t be downloaded again if they haven’t changed. When choosing location, remember to select the previous OneDrive syncing location. If you can access your OneDrive online, try these steps to get sync running on your computer. If you are having problems seeing a file on a network, contact your network administrator. Try to open the file or folder and make sure that you have permission to save a copy of it. OneDrive for Business, make sure you have permissions to the file or folder you tried to add.

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Your account might have been temporarily blocked due to unusually large traffic volume, suspicious activity, or a violation of the Microsoft Services Agreement or code of conduct. To check your account status or reactivate your account, go to the OneDrive Account Activation page and follow the on-screen instructions. “Your account is currently unavailable" when trying to access OneDrive. If you're having problems accessing online, check the status of Microsoft Office Online Services at the Service Health portal. We're sorry that you're having trouble syncing your OneDrive. SharePoint Server 2019 OneDrive OneDrive for Business Follow this guide to sync OneDrive on a Mac if you receive any of the following conditions: